Symphony Property Management is a full-service real estate and development company headquartered in Buffalo, New York. Symphony manages a diverse portfolio of commercial and residential properties. Our commercial properties include Class A medical offices, historic office space, retail space and a recreational facility totaling over 150,000 square feet. Our residential portfolio includes properties ranging from collegiate housing to senior living facilities. Symphony Companies include Symphony Management, Symphony Property Management and Symphony Brokerage. Each entity specializes in managing market rate luxury communities, affordable HUD and LIHTC complexes, or real estate development.
Our History and Services
With the initial properties purchased by founding principals in 1985, Symphony leverages our historic roots to propel us forward with dedication and commitment to satisfying our partners and residents. Today, Symphony delivers a global scope of property management services with local care and hospitality. Our experience allows us to offer world-class, professional services for properties of all sizes and purposes thanks to a complete team of expert managers, leasing agents, maintenance professionals, designers, lenders and brokers.
Resident Requests
When a resident requests maintenance or added amenities, Symphony Property Managers and our experienced maintenance teams respond in less than 24 hours.
Administration
Experienced teams with detailed recordkeeping ensure our buildings are occupied with qualified residents, maximizing returns for our investors.
Cost Savings
We cut costs for stakeholders and investors by minimizing overhead and waste without cutting corners for our residents.
Lease Enforcement
Symphony ensures timely rent collection through a variety of means including transparent communication, formal written notices and legal action
Rentals
We maintain high-end showing spaces, stay abreast of leasing trends, diligently qualify applicants through background checks and credit reports, and cross-check references.
Construction
New builds are facilitated through a network of close, verified partnerships with specialized contractors and large commercial developers.
Inspections
Symphony executes comprehensive inspections and quality checks with detailed photography and reporting.
Real Estate & Investments
We add value for our investors by conducting thorough feasibility studies, identifying the best locations and procuring the best possible pricing.
Accounting & Finance
Close compliance and bookkeeping ensure our investors’ dollars are cared for, our residents’ leasing payments are maximized, invoices are issued and fulfilled on time, and all parties are always informed.
Renovation & Rehabilitation
We continue to lead the renaissance of historic zones and buildings through adaptive renovations and rehabilitation.
Market Evaluations
Symphony is ahead of the curve when it comes to current market trends through continuing education on behalf of our internal management teams and leasing agents.
Online Rent Payments
We make it as easy as possible for our residents to make their monthly rent payments on time and in full.
Our Team
Symphony is backed by generations of leadership in property management with a focus on doing what’s right and best for our clients. Qualified to manage both market rate and affordable communities, the Symphony team of over 60 people proudly creates communities where residents feel at home. Whether it’s affordable housing, residential complexes or mixed-use commercial real estate, our talented and experienced employees and stakeholders work together to provide the best customer service with convenience and efficiency.
Timothy Leboeuf
Principal
Timothy Leboeuf acquired and formed Symphony Management after working as the Chief Finance Officer and key principal in the legacy company founded over 20 years ago. In his role, he oversees all the financial aspects of Symphony and its affiliated properties including financial analysis, accounting, budgeting, risk management and investment strategy. He also takes a lead in ground-up development, new acquisition analysis, securing new financing and managing the strategic direction of the corporate team. As principal, Mr. Leboeuf oversees over 2000 residential units (including market rate, affordable (HUD & LIHTC), student housing and senior housing), over 150,000 square feet of commercial/recreational space and over 60 employees in the field.
Michelle Allen
Senior Regional Property Manager
Michelle Allen manages four properties in the Symphony market rate portfolio, which include multi-family and collegiate housing. Her expertise spans diversified property management experience with an emphasis on asset management, human resources, acquisition development and leasing. Her knowledge encompasses fair housing requirements, marketing, human resources and sales expertise. Ms. Allen also holds a Certified Property Management designation (CPM), New York State Broker License as well as an Assisted Housing Management certification (AHM) and Low-Income Housing Tax Credit certification (LIHTC). In addition, Ms. Allen is an equal partner in Symphony’s brokerage company.
Courtney Urchik
Regional Property Manager
Courtney Urchik manages four properties in the Symphony market rate portfolio, including multi-family and senior housing. Her expertise originates in the hospitality industry with 10 years of experience primarily focusing on training and elite customer service. Areas of specialty include communications, project research and management, fair housing requirements, safety and operational compliance, organization, technology and creative marketing.
Joanna Stein
Regional Property Manager
Joanna Stein manages three properties in the Symphony affordable housing portfolio. Ms. Stein began working in the affordable housing industry in 2010 as a coordinator for the Housing Choice Voucher (Section 8) Family Unification Program and has experience managing both multi-family and senior housing including HUD, LIHTC and RD properties. Joanna holds several affordable housing certifications including Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), Blended Occupancy Specialist (BOS) and Certified Manager of Maintenance (CMM).
Colleen Collins
Accounting Manager
Colleen Collins adds over 30 years of expert accounting experience to the finance team. Ms. Collins always has the best financial interests in mind for Symphony residents, stakeholders and investors as she creatively explores new ways to lower costs and improve efficiencies. She holds a Bachelor’s Degree in Accounting from the University at Buffalo and maintained a Dean’s List honor while working full time.
Richard Starks
Accounts Payable Manager
Rich Starks has more than 25 years of professional experience. He possesses a unique combination of 18 years of Commercial Banking experience along with another 7 years as the Community Manager of one of our apartment communities. Rich is responsible for all aspects of Accounts Payable for the entire Symphony property portfolio. In doing so, he maintains an efficient, detailed, and paperless accounting system with a high level of organization and attention to detail. He is proficient in all property management and office software and is always looking for ways to streamline all processes. Rich holds a Bachelor’s Degree in Business Administration from S.U.N.Y Fredonia.
