Symphony Response to COVID-19 Pandemic

It is in the abundance of caution that I share Symphony’s strategy to react to the real risk of the COVID-19 pandemic that is plaguing the globe.  Our goal is to protect our team members and our residents from the potential spread of the virus.

– Tim

Communications, Policies, and Resources

Staff communications and policies

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March 24, 2020 – Tips for Working from Home

Most importantly, find what works for you to stay healthy and productive while working from home.  These tips are only suggestions. Share what does and doesn’t work for you. Support each other. We will get through this. 

March 20, 2020 – Resident Notice

Notice for posting in common areas or delivery door-to-door regarding actions to take in the event that residents or a family member, roommate, or friend believe they may have contracted the COVID-19 virus.

March 20, 2020 – Staff Memo #3

End of 1st week in “crisis operation mode.”  Updates regarding paid time off/sick time, office staffing, and ongoing adjustments to our process.

CDC “Stop the Spread” Flyer – English

Simple steps to help stop the spread of COVID-19 and other viruses.  May be posted in offices and public areas.

CDC “Stop the Spread” Flyer – Spanish

Simple steps to help stop the spread of COVID-19 and other viruses.  May be posted in offices and public areas.

March 15, 2020 – Staff Memo #2

After much consideration and discussion this weekend, the regional staff and I have decided to act decisively to the threat of the COVID-19 virus. All offices will be closed to the public, on site staffing will be cut to minimum levels, and personal contact will be limited effective immediately.

March 13, 2020 – Staff Memo #1

Our first action item as a company is to establish a task force whose responsibility it will be to monitor the global situation, our community footprint, and to keep us informed.  Initial recommendations on “stop the spread of germs” and how we will proactively prepare.