It is in the abundance of caution that I share Symphony’s strategy to react to the real risk of the COVID-19 pandemic that is plaguing the globe. Our goal is to protect our team members and our residents from the potential spread of the virus.
Communications, Policies, and Resources
Staff communications and policies
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Symphony’s COVID-19 Task Force is sharing the attached guidance regarding the use of Sick days as well as two Federal programs to ensure that workers are not forced to choose between their paychecks and the public health measures needed to combat the virus.
We’ve learned from recent experiences that a positive COVID-19 case has the potential to shut down an entire community and seriously impact operations for the site. In light of this, the COVID-19 task force is issuing the attached 11th letter to all employees emphasizing three main points (1) wearing a mask properly while at work (2) social distancing (3) new work order protocols.
Our tenth COVID-19 Task Force Communication: We’ve done a great job so far! This note includes a few reminders to please continue to adhere to previously established safety practices, thanks to Fred for quickly and efficiently completing the Air Quality Project for our offices, and information regarding vacation time. As always, stay smart and stay safe!
As the summer season comes to a close, the COVID-19 task force and I wanted to share some thoughts and guidance as we head into the fall. As a company, Symphony understands everyone’s situation is different and we are dedicated to providing the flexibility you may need in the coming months.
As things gradually re-open around us, Symphony has continued to remain in our Phase 1 plan across the footprint. In addition, rising infection rates in many States has prompted Governor Cuomo to take action. The result is a mandatory quarantine for all New Yorkers who have traveled to a high infectious state.
Greetings Everyone – I’m excited to announce we will be moving into our Phase 1 reopening plans starting today. Please remember that although we are beginning to relax some of our COVID-19 protocols, many of the risks are still present in our communities so remember to stay vigilant and keep one another safe.
Symphony will implement a phased reopening plan as each State/County/Local Area permits. Erie PA has begun to reopen while Erie County, NY and the surrounding regions continue to move in a positive direction. The latest news in Erie County, NY is that we’ve met 6 out of 7 of the prescribed goals to begin opening. This is great news for us and the region.
As we hear and see more and more news about opening back up across the nation, we find that Erie county continues to see a rise in COVID-19 cases. With the majority of our communities in this county, we asked ourselves last week: How and when will we change how we’ve been working?
As we reach the end of our fifth week (yes, five weeks!) the COVID-19 task force and I thought we should reach out to everyone, share a few updates, and simply say keep up the great work, hang in there, and thank you for your continued support during these challenging times.
Most importantly, find what works for you to stay healthy and productive while working from home. These tips are only suggestions. Share what does and doesn’t work for you. Support each other. We will get through this.
Notice for posting in common areas or delivery door-to-door regarding actions to take in the event that residents or a family member, roommate, or friend believe they may have contracted the COVID-19 virus.
After much consideration and discussion this weekend, the regional staff and I have decided to act decisively to the threat of the COVID-19 virus. All offices will be closed to the public, on site staffing will be cut to minimum levels, and personal contact will be limited effective immediately.
Our first action item as a company is to establish a task force whose responsibility it will be to monitor the global situation, our community footprint, and to keep us informed. Initial recommendations on “stop the spread of germs” and how we will proactively prepare.